Practical innovations

technology-assisted referrals.

Alan L. Brankline, Christina M. Coyle, Kathleen A. Jencks, Anoma Mullegama, Michael W. O'Brien

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

Patients in the acute care setting often require referrals for post-hospital care. Before 2003, charts were copied manually and faxed to each nursing home separately, which was labor intensive, created delays, depended on legible notes, and did not ensure patient confidentiality. Social workers at our institution, in collaboration with 21 area nursing homes, successfully developed a program to streamline this process by using the electronic medical record and computer-assisted faxing. The patient's medical record (history/physical, nursing notes, pharmacy record, and therapy notes) was able to be transmitted quickly. This technology-assisted referral system had positive and successful outcomes, such as decreased length of stay, which resulted in an estimated cost savings of $2,008,512 per year.

Original languageEnglish (US)
Pages (from-to)768-776
Number of pages9
JournalSocial Work in Health Care
Volume48
Issue number8
DOIs
StatePublished - Nov 2009
Externally publishedYes

Fingerprint

Referral and Consultation
Nursing Homes
Technology
History of Nursing
Cost Savings
Electronic Health Records
Confidentiality
Medical Records
Length of Stay
Therapeutics
Social Workers

ASJC Scopus subject areas

  • Community and Home Care
  • Psychiatry and Mental health

Cite this

Brankline, A. L., Coyle, C. M., Jencks, K. A., Mullegama, A., & O'Brien, M. W. (2009). Practical innovations: technology-assisted referrals. Social Work in Health Care, 48(8), 768-776. https://doi.org/10.1080/00981380902958213

Practical innovations : technology-assisted referrals. / Brankline, Alan L.; Coyle, Christina M.; Jencks, Kathleen A.; Mullegama, Anoma; O'Brien, Michael W.

In: Social Work in Health Care, Vol. 48, No. 8, 11.2009, p. 768-776.

Research output: Contribution to journalArticle

Brankline, AL, Coyle, CM, Jencks, KA, Mullegama, A & O'Brien, MW 2009, 'Practical innovations: technology-assisted referrals.', Social Work in Health Care, vol. 48, no. 8, pp. 768-776. https://doi.org/10.1080/00981380902958213
Brankline, Alan L. ; Coyle, Christina M. ; Jencks, Kathleen A. ; Mullegama, Anoma ; O'Brien, Michael W. / Practical innovations : technology-assisted referrals. In: Social Work in Health Care. 2009 ; Vol. 48, No. 8. pp. 768-776.
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