Older Patients' Understanding of Medical Information in the Emergency Department

S. Deborah Majerovitz, Michele G. Greene, Ronald D. Adelman, Gerald Brody, Kathleen Leber, Susan W. Healy

Research output: Contribution to journalArticle

8 Citations (Scopus)

Abstract

This exploratory study examined older patients' and families' understanding of medical information provided in the emergency department. Semistructured interviews were conducted with 71 older patients and 32 family members in the emergency department of a suburban teaching hospital. The majority of patients and family members had an incomplete understanding of medical information. Although patients expressed a desire for complete information, most did not voice complaints about their current experience. The majority of family members expressed a desire for more information or greater access to the patient. These data suggest that older patients and families do not adequately understand information provided in the emergency department. Future research must identify the source of communication problems.

Original languageEnglish (US)
Pages (from-to)237-251
Number of pages15
JournalHealth Communication
Volume9
Issue number3
StatePublished - 1997
Externally publishedYes

Fingerprint

Hospital Emergency Service
Teaching
Communication
family member
complaint
Teaching Hospitals
Interviews
communication
interview
experience

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health
  • Health(social science)
  • Communication
  • Health Professions(all)

Cite this

Majerovitz, S. D., Greene, M. G., Adelman, R. D., Brody, G., Leber, K., & Healy, S. W. (1997). Older Patients' Understanding of Medical Information in the Emergency Department. Health Communication, 9(3), 237-251.

Older Patients' Understanding of Medical Information in the Emergency Department. / Majerovitz, S. Deborah; Greene, Michele G.; Adelman, Ronald D.; Brody, Gerald; Leber, Kathleen; Healy, Susan W.

In: Health Communication, Vol. 9, No. 3, 1997, p. 237-251.

Research output: Contribution to journalArticle

Majerovitz, SD, Greene, MG, Adelman, RD, Brody, G, Leber, K & Healy, SW 1997, 'Older Patients' Understanding of Medical Information in the Emergency Department', Health Communication, vol. 9, no. 3, pp. 237-251.
Majerovitz SD, Greene MG, Adelman RD, Brody G, Leber K, Healy SW. Older Patients' Understanding of Medical Information in the Emergency Department. Health Communication. 1997;9(3):237-251.
Majerovitz, S. Deborah ; Greene, Michele G. ; Adelman, Ronald D. ; Brody, Gerald ; Leber, Kathleen ; Healy, Susan W. / Older Patients' Understanding of Medical Information in the Emergency Department. In: Health Communication. 1997 ; Vol. 9, No. 3. pp. 237-251.
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