Abstract
This study investigated outpatients' satisfaction with therapists, as determined by their perceptions of therapists' behaviors and characteristics, and related patient satisfaction to measures of psychotherapy outcome derived from patients themselves, therapists, and an independent rater. After discharge, 138 demographically and diagnostically heterogeneous patients who had been in psychodynamically oriented psychotherapy returned mailed questionnaires. Therapist characteristics and behaviors such as being likeable, accepting, encouraging, and respectful, helping patients to understand themselves better, and not being 'too quiet', as well as overall ratings of satisfaction with therapists, were significantly correlated with patients' ratings of improvement and of help received and with therapists' ratings of outcome.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 43-51 |
| Number of pages | 9 |
| Journal | Journal of Psychotherapy Practice and Research |
| Volume | 4 |
| Issue number | 1 |
| State | Published - 1995 |
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ASJC Scopus subject areas
- Psychiatry and Mental health
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Determinants of outpatients' satisfaction with therapists. Relation to outcome. / Conte, H. R.; Ratto, R.; Clutz, K.; Karasu, T. B.
In: Journal of Psychotherapy Practice and Research, Vol. 4, No. 1, 1995, p. 43-51.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - Determinants of outpatients' satisfaction with therapists. Relation to outcome
AU - Conte, H. R.
AU - Ratto, R.
AU - Clutz, K.
AU - Karasu, T. B.
PY - 1995
Y1 - 1995
N2 - This study investigated outpatients' satisfaction with therapists, as determined by their perceptions of therapists' behaviors and characteristics, and related patient satisfaction to measures of psychotherapy outcome derived from patients themselves, therapists, and an independent rater. After discharge, 138 demographically and diagnostically heterogeneous patients who had been in psychodynamically oriented psychotherapy returned mailed questionnaires. Therapist characteristics and behaviors such as being likeable, accepting, encouraging, and respectful, helping patients to understand themselves better, and not being 'too quiet', as well as overall ratings of satisfaction with therapists, were significantly correlated with patients' ratings of improvement and of help received and with therapists' ratings of outcome.
AB - This study investigated outpatients' satisfaction with therapists, as determined by their perceptions of therapists' behaviors and characteristics, and related patient satisfaction to measures of psychotherapy outcome derived from patients themselves, therapists, and an independent rater. After discharge, 138 demographically and diagnostically heterogeneous patients who had been in psychodynamically oriented psychotherapy returned mailed questionnaires. Therapist characteristics and behaviors such as being likeable, accepting, encouraging, and respectful, helping patients to understand themselves better, and not being 'too quiet', as well as overall ratings of satisfaction with therapists, were significantly correlated with patients' ratings of improvement and of help received and with therapists' ratings of outcome.
UR - http://www.scopus.com/inward/record.url?scp=0028936203&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=0028936203&partnerID=8YFLogxK
M3 - Article
C2 - 22700212
AN - SCOPUS:0028936203
VL - 4
SP - 43
EP - 51
JO - American Journal of Psychotherapy
JF - American Journal of Psychotherapy
SN - 0002-9564
IS - 1
ER -